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  • Published on: 7th September 2019
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1.1) Introduction to Housekeeping

Housekeeping is the art of cleaning vicinity with the help of articles given by the employer or employing organisation. Settlement in lodgings have a tendency to be the biggest part of the inn, it is the most income producing division, the housekeeping office deals with all rooms is regularly biggest office in hotels. The rooms in hotels are offered as convenience to explorers/guest as individual units of room. Some interconnected rooms are likewise made which will be useful to the visitor and families. Lodging offer clothing, dry cleaning, shoe cleaning and a variety of other services. A hotel plans to make environment agreeable and offer specific support of the visitor

In hotels the maximum revenue generating department are the rooms which is why their upkeep and maintenance is necessary in order to retain loyal guests and attract new ones. A visitor invest more energy alone in his room than some other part of the lodging, so he can check up the cleanliness he wishes to as a portion of the visitor are more wellbeing cognizant nowadays

1.2) Guest supplies

Guest supplies are a noteworthy stockpiling and security concern. A few things, for example, visitor pens, stationery, and envelopes show up in such awesome amount and seem, by all accounts, to be of such little hugeness that workers who are not all around prepared might feel that their utilization at home is entirely satisfactory

1.3)       Laundry supplies

laundry can be defined as a place where the washing and finishing of cloth and other washable    article can be carried out .many times it is hotel owned laundry .it may run by the hotel management or they give contract.


2.1      Guest supplies

Hotels provide guest with various amenities during their stay. The items supplied vary from hotel to hotel. It depends on the category of the hotel as well as the brand. A guest supplies is any item that is conducive to the guest’s material comfort and convenience. The term amenity is commonly used to identify luxury items that a hotel giveaway to its guests at no extra charge, although the cost of those items is often hidden in the room rate. There are also those guest supplies that are expected to be used up by the guest that cannot be classified as luxuries even at the most Spartan budget property. We shall categorize those items as guest expendables. Then there are items essential to the guestroom that are not normally used up or taken away by the guest.

2.2)      Emerging trends in guest supplies

 The new coming up trends are like offering chocolates, offering Wi-Fi etc. Amenities for pets have become popular as more people are traveling with them. But for over-the-top pet pampering, the Trump Pets program offers unique creature comforts.

2.3)     Eco-friendly

With the focus progressively on responsible tourism and green practices, there is much more to being ecologically friendly than reusing sheets and towels. Environmentally-friendly properties whose managers are eager to initiate programs that save water, save energy and reduce solid waste while saving money. .” Eco practices are one of the most spectacular emerging trends in hotel housekeeping. “Going green” is a trend that almost every hotel is adapting these days, as hotels are often looked down upon if they dont due to the constantly changing environment.

2.4)      Technology

Many hotels have invested heavily in information technology (IT) infrastructure and networking that deploy the latest technical advances in their operations. Hospitality Industry strongly invested in information technology (IT) to generate new technologies in housekeeping department. New technologies like Wi-Fi (wireless fidelity), radio frequency identification, GPS (global positioning system), VOIP (voice over internet protocol), hand held communication devices and WLAN (Wireless local area networks) are developing rapidly. Many types of software having comprehensive housekeeping applications are being used today in the hotels. With the help of technology customers involvement in service delivery has been increased.


    3.1)      Laundry supplies

Notwithstanding that the term "wash" in official statistics is still rated as a service, laundry operations today are actually distinguished by the industrial production's characteristics. Laundry factories are large buildings with several complex flows of goods, dozens of specialised machines and up to several hundred people engaged in the operations

3.2)       Modern trends in laundry

Nowadays coin operation, digital laundry payment systems reduce the frequency of coin collection and provide owners with more flexible pricing options. Laundromat investors and owners can exercise greater control over pricing by setting penny incremental rates, instead of bulky quarter pricing raises, for different days of the week, or only during surge hours, sales, or specials—with all transactional data from these coinless laundry payment readers being automatically reported wirelessly. Customers in turn benefit from the option of using reusable payment or “loyalty cards” or a debit/credit card at any cashless digital card reader.

3.3)      Chemicals

Based on what I have read and heard from major quality laundry chemical vendors such as                                Diversey, here are some important things to keep in mind when processing laundry.                                                      Attendants should note stained lined when she removes it from the guest room separate it so that    it will be noticed right away when it arrives in the laundry area later. Spotting and stain removal      instruction and supplies should be readily available in the laundry. The use of the chemical is one of the most important factor in the laundry cleaning. The guest laundry should be cleaned properly. If the hotel uses low grade quality chemicals it my damage the guest cloth. In hotel they should use good quality of chemical of cleaning of linen because if the stain is not removed there will be wastage of water and time .in hotel industry the time is most important factor. And another factor the chemical should be cost efficient. So that it fits into the budget given by the hotel.

3.4)    Waterless Washing

 The Xeros Washing Machine is a new kind of clothes washing technology that cleans laundry using primary nylon polymer beads and very little water. The machine releases nylon polymer beads into a main compartment where laundry is washed. These beads are small and super absorbent which allows them to go through clothing to absorb dirt and stains. This technology is invented by University of Leeds professor Stephen Burkinshaw, who currently has partnership with Xeros Ltd. in perfecting this technology. The Washing Machine cleans using nylon polymer beads and one-tenth of the water used by traditional washing machine. Instead of cleaning clothes with water, the machine uses reusable nylon for its cleaning process. Nylon polymer beads are more absorbent than water, which allows them to absorb stains right into their core.


There are a variety of new trends which have arisen in the laundry and guest services industry today, whether in the form of necessities today like Wi-Fi or something unimaginable a few years ago like waterless washing machines. The utilization of the any age innovation is essential in this inn industry the utilization of the ecofriendly room and friendships. In hotels the clothing is the most critical perspective. Be that as it may, in the clothing is being utilized over and over the clothing ought to look new and hygienic. These days in lodging they utilize drying cleaning and eco-accommodating substance so that there ought not to be more wastage of water. In waterless cleaning they utilize nylon polymer overnight boardinghouses little water with the goal that they can spare water eco-accommodating compound ought to be utilized as a part of inn so that there ought not be any mischief to environment.

                                           Reference List

1. HMG Hotels. (2014, April 14). Hotel Amenities That Increase Revenue. Retrieved from Hotel Managers Group Blog:

2. Hotel Engineer. (n.d.). Guest Room Technology Trends. Hotel Engineer, 44-46.

3. Hotel Industry in India. (n.d.). Retrieved from Buisness Maps of India:

4. Hotel Mule. (2009, Feburary 09). Guest Supplies. Retrieved from

5. Jenkins, L. (2012, Januaray 26). Hotel laundry – in-house or outsourced. Retrieved from TheCaterer:

6. Karthik, M. (2015, June). A New Trend in Hotel Housekeeping Practices and Challenges. International Journal of Innovative Research in Science, Engineering and Technology, 4(6), 4169-4173.

7. Patel, D. R. (2012, August). India’s Tourism Industry – Progress And Emerging Issues. Arth Prabhand: A Journal of Economics and Management, 10.

8. SmartBrief Media Services. (n.d.). The guest experience. Retrieved from Smart Brief:

9. Tuppen, H. (2013, July 24). Green solutions for hotels: Ozone Laundry. Retrieved from Green Hotelier:

10. Xeros. (2014, August 13). Emerging Trend: Hotels Adopt Near Waterless Laundry Operations .Retrieved from Xeros Cleaning

11. Xeros. (2016, march 03). 3 Things You Need to Know About the Future of Hotel Laundry. Retrieved from Xeros Cleaning:

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