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  • Subject area(s): Marketing
  • Price: Free download
  • Published on: 14th September 2019
  • File format: Text
  • Number of pages: 2

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Task 1a   Produce a fact sheet

Candidates are required to produce a fact sheet on six services offered in hairdressing salons. The information should include:

 Brief details of each service

- Shampoo, condition and treat the hair and scalp: the shampoo and conditioning process is often a favourite with clients, because of the massage techniques used and the resting clean conditioned eel to the hair.

- Change hair colour: colouring is one of the most exciting, creative, profitable and challenging service in hairdressing.

- Style and finish hair: the style and finish hair usually complete the overall service.

- Set and dress hair: setting and dressing hair can be very exciting and rewarding. It gives you the chance to be creative and produce a variety of different looks.

- Cut hair: cutting hair is the foundation of all styles, and combined with the other services it makes you a stylist.

- Perm and neutralise hair perms are making a comeback, as curly hair is becoming more popular.

 The structure and roles of the staff within a salon providing these services.

Shampoo   ……. Junior

Blow dry   ……..  Stylist

Wash and cut  ……. Stylist

Colour …… Stylist

Hair up …… Stylist

Curly hair …… Stylist

Extension …… Stylist

Reception …… junior

Task 1b  produces a carer guide

Candidates are required to outline minimum of two:

 Types of organisations within the hair industry

- Hairdressing Council:

The Hair Council campaigns to make regulation compulsory for all hairdressers; to raise standards and to recognise hairdressing as a profession.

- Habia:

 Is the standard setting body for the hair, beauty, nails and spa industries, and creates the standards that form the basis of all qualifications including NVQ's, SVQ's, Apprenticeships, Diplomas and Foundation Degrees.

 Careers pathways within a hairdressing salon and within the industry

- Knowledge,

- Experience

- Ability to bolster the workforce

 Employment opportunities available

- Assistants and Juniors

- Hair Stylist

- Receptionist

- Colourist / Technician

- Salon Manager

 Education and training opportunities

- Apprenticeship

- Hairdressing Courses

 Opportunities to transfer to other sectors or industries

- Hotel

- Hospital

- Care home

 Opportunities for developing and promoting own personal images, and why this is important

- Train in the use of more advanced techniques in a number of areas, for example colouring, bridal hairstyling, extensions, extensions, wigs and creative hair designs.

- Completing higher level qualifications, such a foundation degree, HNC/HND or degree. These normally incorporate further specialist skills with training in salon management.

The guide should also include an outline of good working practices in the salon.

  Task 1c   reduce an information sheet

Candidates are required to outline the basic employee right and responsibilities .the information sheet should include information on the following:

 Contract of employment

- Start date

- Job title

- Place of work

- Remuneration

- Hours of work

- Holiday entitlement

- Sick pay arrangements

- Disciplinary and grievance procedures

- Pension arrangements

- Notice arrangements

 Minimum wage

Year 21 and over 18 to 20 Under 18 Apprentice

2015(current rate) £6.70 £5.30 £3.87 £3.30

 Working time regulation

- You would usually work up to 40 hours a week, between 9am and 6pm. This would usually include Saturdays with a day off in the week. Some salons open late on one or two evenings during the week. Part-time work is often available.

- You could also work freelance, either renting space within a salon or visiting customers in their own homes.

 Where to seek  help on employment issues

- Employment issues can be discussed and resolved at a number of levels. If you can discuss issues and resolve them with your Employer then that is clearly the best outcome. However, when this is not possible then the Citizen's Advice Bureau is good place to start. If you need professional legal support you through complex issues like Redundancy, Discrimination, Bullying etc. then you need to use Solicitors. Good solicitors such as Minster Law have a proven track record.

 The right to confidentiality

All employers have responsibility to their staff and customers to maintain confidentiality relating to their personal details. All employees have a responsibility to adhere to and maintain the salons confidentiality. Confidentiality is a legal requirement under the Data Protection Act.

 Equal opportunities

- To ensure that marketing and publicity materials promote positive images of minority groups within work based training.

- To introduce a procedure to deal specifically with cases of personal harassment on any grounds.

- To regularly review and update the policy in the light of new legislation.

- To comply with government legislation and related codes of practice on issues related to equal opportunities.

- To regularly review Equality within learners and employers reviews

- To promote Equal Opportunities throughout the employers and learners training programmes.

- To ensure all staff and learners receive equality on an induction programme.

 Disciplinary procedure

- Your employer could start formal disciplinary action against you if they have concerns about your work, conduct or absence.

- Before taking formal disciplinary action or dismissing you, your employer may try to raise the matter informally with you. However, they can go straight to their formal disciplinary or dismissal procedures.

- Disciplinary procedures are a set way for an employer to deal with disciplinary issues. They should include a disciplinary hearing where you're given a chance to explain your side of the story.

- There should also be a chance to appeal any disciplinary action your employer decides to take

 Statutory sick pay

- You can get £88.45 per week Statutory Sick Pay (SSP) if you're too ill to work. It's paid by your employer for up to 28 weeks.

- You need to qualify for SSP and have been off work sick for 4 or more days in a row (including non-working days).

- You can't get less than the statutory amount. You can get more if your company has a sick pay scheme (or ‘occupational scheme') - check your employment contract.

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