QUESTION
Study the MIS used by any 2 hospitals for their management and then give a detailed analysis of the same reflecting their operations via internet and mobile phones etc.
SOLUTION: –
MANAGEMENT INFORMATION SYSTEM
A management information system (MIS) focuses on the management of information systems to provide efficiency and effectiveness of strategic decision making. The concept may include systems termed transaction processing system, decision support system, expert system, or executive information system. The term is often used in the academic study of businesses and has connections with other areas, such as information systems, information technology, informatics, e-commerce and computer science
HOSPITAL MANAGEMENT INFORMATION SYSTEM
A hospital information system (HIS) is an element of health informatics that focuses mainly on the administrational needs of hospitals. In many implementations, a HIS is a comprehensive, integrated information system designed to manage all the aspects of a hospital’s operation, such as medical, administrative, financial, and legal issues and the corresponding processing of services.
MIS OF FORTIS HEALTHCARE
MODULES OF HMIS: –
‘ Housekeeping Module: –
It deals with bed status of the ward in which firstly the bed from which patient ready to move are shown and then information from phone is being delivered to the floor supervisor about the room that has to be cleaned, then when the room is cleaned information is passed by the supervisor to the housekeeping desk that room has been cleaned and the person attending the call mark in the HIS that the room has been cleaned and vacant and ready to be occupied by another patient.
‘ Nursing or Ward Module: –
‘ STORE MODULE: –
‘ Order is being given through HIS in the form of Indent to IP store by the data entry operator (nursing station).
‘ Person in the IP store Checks the Indents Depending upon the type of indents.
‘ Medicines are recorded, quantity is checked and the medicines are dispatched to the respective stations.
‘ OPD MODULE: –
1. Patient enters into the hospital
2. Patients approaches the OPD registration desk
3. Patient fills the registration form
4. Information is entered in to HIS of hospital
5. Then, UHID is generated
6. Bills are processed and new investigation order or doctor visit are entered into HIS
ANALYSIS MADE FROM THE MIS OF FORTIS HOSPITAL
‘ Reduced Patient waiting time for appointment and billing
‘ Patients record are available in the hospital and can be referred by any consultant anytime from any location.
‘ Financial data available at any given point of time.
‘ E-prescription through computerized physician order entry.
‘ Reduced Patient waiting time at pharmacy for collection of medicines.
MIS OF MEDANTA THE MEDICITY
‘ PATIENT CARE
o Enterprise Master Patient Index
o Registration
o Resource Management
o Inpatient Care (IPD)
o Outpatient Services (OPD)
‘ CLINICAL
o Computerized provider order entry
o Result reporting & point of care
o Electronic medical record (EMR)
‘ CLINICAL SUPPORT
o Inpatient pharmacy
o Retail Pharmacy
o Operating Room
o Laboratory
o Radiology
‘ REVENUE CYCLE
o Payer Management
o Patient Billing
o Claim Processing
o Receivables management
o Cash management
‘ HUMAN RESOURCE
o Personnel management
o Payroll
o Employee self help
ANALYSIS MADE FROM THE MIS OF MEDANTA THE MEDICITY
‘ Reduced Patient waiting time for appointment and billing.
‘ Centralized Database.
‘ On-line statistical data is available to middle and top management for decision making.
‘ Human Resource data available on line for taking any decision on manpower available and manpowered required.
‘ On-line MIS available on revenue, patient statistics, doctor’s performance, department performance, financial data on budget, etc. for management decision.
‘ Patients record are available in the hospital and can be referred by any consultant anytime from any location.
‘ Financial data available at any given point of time.
‘ E-prescription through computerized physician order entry.
‘ Reduced Patient waiting time at pharmacy for collection of medicines.