Introduction:
The municipal department of Abu Dhabi was established in 1962. In 1969 the first municipal board was formed. We all know that Abu Dhabi has gone through some major development in all sectors in the last half century. Keeping control over such development has been the job of the municipality of Abu Dhabi. Municipality of Abu Dhabi has constantly worked towards developing the nation. It has been responsible for setting up various public amenities. It has assured that there is sustainable development of the best nature in the country, all this has been done while keeping the future in the mind. The development of Abu Dhabi has been on futuristic lines. The municipality has developed proper road systems and has created the best infrastructure in the city. It is responsible for creating one of world’s best sanitation systems. It has created one of the best bridges of the world. It aims at making Abu Dhabi a major capital city of the world. It believes in innovative planning and development of the city. It aims at providing the best possible municipal services to its citizens. The municipality department is divided into various sectors. (naukrihub) These sectors work independently and are responsible for development of various departments of the city.
HUMAN RESOURCES & ABU DHABI MUNICIPALITY:
Human resources comprises of the human beings working in any organisation. It includes all kinds of employees working in an organisation. It also includes the Labour force of any given organisation. Humans are the most important resources of any organisation. Without the human resources no company can work. External resources like raw materials, machines etc cannot be used without the help of human resources. Moreover only human resources of a company can apply their minds and they can follow the various company policies. The quality and strength of the human resources decides the success rate of any company. Human resource also refers to the controlling of individual behaviour in a firm. It is the management of personnel working for the company. Human resource management is relatively new to management. It came in to being in the 1960’s. The concept of human resource management generates from the United States of America. Many multinationals of U.S.A. started using this concept in the 1960’s and from there it spread throughout the world. Human Resources are related with the labour factor of the 4 factors of production. Human resources not only concentrate on the management of the labour force but it also refers to the welfare of the workforce of any organisation. HR at Abu Dhabi municipality believes that it should be morally and ethically responsible towards the society. Human resource aims at maximum utilisation of the humans working in an organisation and reducing financial expenses on them. Moreover it also aims at developing the human resources of a company. Proper utilisation of skills of human resources is essential for the success of any company. Due to the huge number of personnel being employed by so many companies and municipalities all around the world, it has become necessary that all employees should be given a chance to develop their skills and given an equal chance to move ahead in their organisations. Abu Dhabi municipality believes in maintaining a proper environment at the workplace for the benefit of its employees. The HR department aims at enhancing the capabilities of employees at the present job. Moreover since the humans are putting in their best efforts to make successful the organisation it is the duty in return of the organisation to provide the best amenities and working conditions to the employees. Human resource management also includes training of employees for the benefit of the company. The employees are taught the ways and means by which the company wants its human resource to function. Human resource training develops individuals to undertake a higher level authority; it prepares them to increase their capacity of working. This helps the organisation in getting the best out of their employee. At Abu Dhabi municipality the HR aims at increasing the productivity of its employees. The HR of Abu Dhabi municipality aims at bringing harmony between the individual goals of the employees with the goals of the organisation. It believes that all its employees should have a high morale. The human Resource department aims at achieving the organisational goals in the best possible way. Moreover development of employee also indirectly increases the overall development of the firm itself. Moreover when we look at human resource in a broader concept, all countries today need skilled and educated personnel. The main reason is increased demands of quality due to rapid development of competition. Recruitment is the main function of human resource management. It is necessary for any organisation to have proper number of work force and the employees should have the right skills. Recruiting skilled employees in the right number is the basic job of any human resource manager. Human resource management aims at optimizing the contribution of employees towards organisational goals. It involves collaboration of various individuals working in the organisation towards achievement of goals of the organisation. (Human resource management)
FUNCTIONS OF HUMAN RESOURCE MANAGEMENT:
Human resource management has many functions in organisation. It is important to the organisation like any other managerial activity. It has to make plans related to the manpower requirements of the firm. One of its major functions is recruitment of employees. In fact most people will agree to the fact that recruitment of employees is the main function of any human resource manager. The HR department of Abu Dhabi municipality states that proper human resource management helps in achieving future goals of the organisation. Proper human resource availability is the key to proper development. HR department of Abu Dhabi municipality also states that due to their efforts the overall productivity has also increased. Recruitment process can be divided into selection and placement processes. A human resource manager selects the best possible employee amongst a group of people and then he looks in to the employees’ skills and tries to fit him into one of the various departments of the company. The new employee must be placed in a proper department keeping in mind his qualifications and his other skills. An improper placement of an employee will reduce his personal performance and will also hinder the performance of the whole department. Moreover selection process itself is a difficult process. There are many applicants for any given job and it is a tough call to select the best of them. (Human resource management) Next in line comes the training and development of the employees which are selected through the recruitment process. Employees need to be trained so as to make them accustomed to the ways and methods of the organisation. They need to be trained in order to help them fit into their job profiles. They also need to be developed so that they can work on a higher level than they are capable of working on. Municipality of Abu Dhabi has developed a proper human resource department which strictly aims at welfare of the employees of the organisation. It also involves appraisal of the work done by various employees. After appraisal of work the employee should be assessed properly. (Human resource management) If need be he should be transferred to another department moreover if his work is good he should be promoted or if performance is below par the employee may be fired. Moreover the HR department is responsible for fixing the remuneration of employees working for the company. Remuneration should be proper as it is the biggest motivator for any employee. Moreover the remuneration should not be such that the company ends up paying more than it gets in return from the employee. Welfare of employees is also the responsibility of the HR department. Proper social security schemes should be provided to the employees and efforts for their welfare should be taken. These include provision of various allowances and other perks like providing residences to live etc. Human resource department is also responsible for developing the relationship of various employees with the firm. A positive relation between employees and the firm should always be maintained as this helps in reducing problems and it motivates the employees to give their best to the organisation. It also includes creating a chain of hierarchy in the organisation through which all information shall flow. (Human resource management) All the grievances of employees are handled by the HR department. At Abu Dhabi Municipal Corporation development of employees is essential. Its human resource department is responsible for overall development of all of its employees for their personal benefit and for the benefit of the country. The HR department of the Abu Dhabi municipality also takes care of various contracts entered into by it with the employees, it is the job of the HR department to renew or cancel contracts of the employee. The HR department of Abu Dhabi municipality believes in self development of its employees. It believes in creating such working conditions that employees work on their own and they develop their own skills while performing their daily tasks. All workers throughout the work need to be motivated on a regular basis if any one wishes to extract proper work from them. Such motivation comes most by providing monetary incentives. Monetary incentives may be of many types. A good heavy salary is a good motivator. Moreover proper commission and bonuses also give huge motivation to the workforce. Moreover the HR department also provides various perquisites to its employees in order to motivate them. A motivated employee is a better worker and gives better performance. Motivation creates a sense of belongingness amongst the employees and they work towards the organisational goals in a better manner. The HR department of Abu Dhabi municipality audits its man power department on a regular basis. This helps in finding if there is shortage of manpower or there is excess of manpower, because both the situations can be dangerous for the organisation. The HR department takes regular feedback from its employees in order to find any grievances of the employees if any and then find a solution to such grievances. Municipality department of Abu Dhabi has a vast Human resource department as it is responsible for the welfare and development of a whole city. It has to make sure that all its employees are happy and they are working properly.
IMPORTANCE OF TRAINING AT Abu Dhabi MUNICIPALITY:
Training of officials is a must for any organisation. The officials must be trained in order to meet the requirements of the job they are hired to do. Training develops the skills of employees and it makes them better prepared to perform the job in hand. Training helps in optimum utilisation of human resources. This helps the employee in achieving his organisational goals and moreover it also helps in achieving personal goals. It develops the human resources. It also imbibes behavioural skills in the employees. It also increases the technical knowledge of employees. Great emphasis is given to training and development of employees at Abu Dhabi municipality. This is so because these employees are responsible for the development of one of the world’s greatest cities. Training increases the job knowledge of employees. They feel more confident while working. Training increases the productivity of employees. It helps the organisation extract the best from its employees. Increased productivity of employees means better development chances of the city and also faster development of the city. Since training takes place in a group even this aspect of training seems to create a positive result. Training creates a sense of belonging amongst the employees; they learn to work in groups. It builds team spirit. It helps the employees in learning various aspects of their jobs and they are able to develop good relations with their co-workers. Training helps the employees to understand the culture of the organisation. They are able to understand how things go around in the organisation. They get to understand how communication flows within the organisation, they are able to understand the organisational goals in a better manner and they get more clarity on how important their work is to the organisation. People at Abu Dhabi municipality’s HR department believe that training creates a positive environment in the organisation. They also believe that training increases the quality of the work and it also improves the work environment in the organisation. It creates good employees who prioritise in achieving organisational goals. Training boosts the confidence of employees and they feel more confident about themselves. It also improves their corporate image to the outer society and within the organisation itself. Training leads to increased profitability. The attitude of employees can be mended towards a more profit oriented one with the help of training. Training changes the whole perspective of how employees look at things. Training helps the employees in understanding organisational policies better. They are also able to carry themselves in a better manner. Training helps in developing leadership skills in the employees, it motivates the employees. Training helps in mending the attitudes of employees and it make them more loyal towards the organisation. It also develops the managerial skills of employees and it makes them more competent overall. (Human Resources, Training, and Labor Relations Managers and Specialists)
PERFORMANCE APPRAISAL AND ABU DHABI MUNICIPAL CORPORATION:
Performance appraisal refers to checking the job performance of employees. This is a very important aspect of human resource management. This aspect is given a lot of emphasis by the human resource department of Abu Dhabi Municipal Corporation. They make it a point that performance of employees is being checked on a regular basis. An unproductive employee can create lot of problems for an organisation. One single bad employee can disturb a whole department’s performance. Hence it is always better to keep a check on how employees are performing and all corrective measures be taken as soon as an unproductive employee is found. It involves collecting information about the performance of various employees (naukrihub). There are various methods to collect information on performance of employees. It includes giving feedback to employees. It involves diagnosis of the organisation as a single unit. If an employee is found to be underperforming he can be trained in order to increase his performance level. (naukrihub) There should be proper flow of communication between workers and administrators. There are many methods to check the performance level of employees. Some of them are management by objectives, 360-degree appraisal, behaviourally anchored rating scales etc. Such methods help in controlling the performance of the employees. It helps in finding out who is doing his job properly and who is not. Those who are found to be working properly should be rewarded appropriately for their efforts as it will motivate them to perform even more. Those who are found to be underperforming should also be motivated to perform better in the future. Training should be given to underperformers so that they perform more in the future.