Leadership

Leaders who carry good leadership characteristics will benefit the organization and become an icon within the team.

Management styles

At the age of 27, Michael Dell became the youngest CEO ever to head a Fortune 500 Company; he was a billionaire at the age of 21. In early 2003 Michael Dell owned about 11.8 percent of Dell’s common stock, worth about $8.5 billion. Michael Dell is considered one of the mythic heroes within the PC industry, having been labeled the quintessential American entrepreneur and the most innovative guy for marketing computer in this decade

ISO 9001:20008-Quality management system

This chapter describe about the ISO in general. It also describes about the requirement of ISO 9001:2008 in quality management system that related to preparing of tender document. It then explains the important of being accredited with the ISO 9001:2008 certification.

Customer relationship management

has become very popular now days due to increase in competition among all type of business. Customer relationship management means that managing and fulfilling the expectations of the customers via delivering them best product and services than its competitors in that industry.