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Essay: Improve Edu Through IT Tech/Infra: How Companies Can Overcome Challenges

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  • Published: 1 April 2019*
  • Last Modified: 23 July 2024
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The development of IT technology and infrastructure greatly influences the form and shape of education [13]. Network technology and infra supported to enhance teaching and learning activities [14]. The developments of information and network technologies like as the internet connectivity have benefit to organizations such as the quality of access, cost, availability of computer and communication barriers [15]. Many universities are burdened to cater expensive to build and maintain mainly of network technology and infrastructure especially a small Private IHLs. Institution of Higher Learning seriously put an effort to increase the awareness to provide the appropriate network technology and infrastructure to implement the best quality of teaching and learning activities including Private IHL [5].

At 1984, over the past several years, technologies change in IT and telecommunications was got the new demands of business community recognized the important role, responsive, business oriented where IT sector plays in the growth of the economy [16]. According to Malaysian Communication and Multimedia Communication (2013), early 1984, Telekom Malaysia as a provider is leading telecommunication company beginning as the national Telco for fixed line, radio and television broadcasting.

Furthermore, at 1984 government move to privatization and deregulation for elimination the government power in the Telco industry usually enacted to create more competition within the industries. Onward, in 1993 the relaxation of government restrictions market liberalization that opens new service provider. Whereas, at 1996 until 1998 MSC to spearhead development of ICT industries to cyber laws for computer crime act, digital signature act and convergence policy for communication and multimedia act. On 2003 onwards, many of connected society for ubiquitous computing.

With the development of technology, network technology and infrastructure business driven also move for enhancing service, information sharing, IT sustainability, cost effective and IT resiliency. The current policy has resulted in inefficiencies in IT infrastructure operations, non-optimized resources utilization, and high cost of maintenance, disparate network service and connectivity. At Malaysia the Data Centre network environment help the organization to manage the server efficiently and reduce the cost compare to ownership whereas the cloud computer is new to adopted [12]. Next is the explanation about the eLearning network environment normally used by the institution of higher learning in Malaysia:

i) Ownership

The concept of ownership by Institution of Higher Learning (IHL) are manage and handle the IT infra by their IT experts ;[18]. Hereby the IHL must provide the appropriate bandwidth for easy upload and download [19]. The infrastructure resources that must be provided by IHL consist of server requirement, internet connectivity at local area network (LAN), computer operating system and all the network infrastructure. Whenever IHL must provide at least two servers, development and live deployment server. Thus IHL must provide and design the appropriate LAN in whole campus in order to get the better internet connectivity's. Private IHLs must provide the adequate infrastructure to smoothen the accessing process.

ii) Data centrer

One way to solve the IHLs problem is to move the server to Data Centre. Data Centre is a set of many servers together and housed within the same physical facilities to given an effective service[6]. The Data Centre provides the efficient process by combined computing power for many servers by simultaneous executing one or more applications [20]. Server farms are ubiquitous in manufacturing system call centres and service centres[21].

One of the service at the Data Centre is a co-location, which the IHLs rent the space for server and other of computer hardware. It helps the IHLs to make the proper plan with the appropriate budget. Data Centre provider provide the building space, cooling, power, bandwidth, physical storage, physical security, with the minimum cost and complexity. The Malaysia Data Centre 2016 mention that Data Centre can predictable and operational expenditure model, provide additional capacity, can be rent with easy, quick and cheapest prices, provide better access to space and power, having experienced professionals to manage the data centre facility and a better road map for disaster recovery. The co-location facilitates is a retail rental business usually on term contract such as lockable rack cabinets, power in variety of format, network connectivity, cooling and real time live monitoring of all the functions for failures. Even the Data Centre have many advantages but to implement the data centre it is very costly to small Private IHLs. Private IHLs still to find other alternatives to reduce of the cost of buying infrastructures and cost of operations. However, the Data Centre of cloud service is the other another way to reduce the cost of network technology and infrastructure.

iii) Cloud Services Data Centre

The Cloud Services Data Centre is an off-premise that stores the data as a physical unit on the internet. The cloud services outsourced the conservation to the third-party cloud providers who perform all the updates and maintenance. Cloud providers use data centres has a cloud services and cloud based resources. Cloud provider enable a multiple data centres in several geographic locations to save data availability and to avoid other data centre failures. Cloud services is scalable to business need and can change the capacity amount of storage. For small Private IHLs, the cloud is a more cost-effective because it will be build an infrastructure from the ground up and will be responsible for own maintenance and administration[9].


Cloud services is revolution of the industry to manage the asset using Information Technology tools. The cloud is quickly being adopted in numerous domains worldwide including healthcare, commerce and education. Recently cloud services is an invention with a huge to integrate between software and hardware components. It is most beneficial of IT revolution and enable to services across the world.

Cloud Services is a model for enabling ubiquitous, convenient, on-demand on network access to share a pool of configurable computing resources that can be quickly provided and released with minimal management effort by service provider and cloud services can provide [23] [24]:

" Ubiquitous network access, which functions in the presence of internet-enabled devices. 


" Location independent resource pooling, which does not require dedicated infrastructure to allocate resources. 


" Rapid elasticity, a characteristic component that enables the end users to increase or decrease the capacity at will. 


" Pay per use, which charges the end users' a nominal fee based on their usage. 


In moving to Cloud Services Data Centre as a network environment, the perception, business needs, strategy planning, cost saving, security and vendor/provider capability is the big challenges for Private IHL.

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