Managing Sociotechnical Transition in Public Transportation: The Case of the OV-chipkaart and Check-in Terminals in the Netherlands
Across the globe, transportation services are being reinvented constantly. The public has many ways to travel to work, relatives and leisure activities. Especially in large cities, people benefit from many public transportation options like the tram, bus, metro, train and even new ways of public travel like shared-taxi ride-hauling using an app on a … Read more