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Essay: Product innovation in Aviation Baggage

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  • Published: 27 September 2015*
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  • Words: 3,979 (approx)
  • Number of pages: 16 (approx)

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This project is dealing with the day to day problem of general people who do not have weighing machine at their house and at the time of travelling by air they face different circumstances where they have to par extra baggage allowance or they have to unpack there bag or their bags get tattered because of overweight in it , along with this focus on labor law of different countries.
My objective of writing this report is to avoid these problems as by demanding by baggage industry to launch such product which has incorporated weighing scale.
Methodology, I have used to conduct this project is exploratory research with the help of survey and schedules.
I hope such innovated product will help the passanger and the company of it manufacture also.
Being a part of airport services, I have come across with various problems faced by passengers at the check-in counter- which is related to weight, though they have to pay extra baggage allowance, sometimes they have to unpack their baggage to reduce the weight, in this aspect I Shivam Jaitley is presenting a project cum business idea ‘ ‘A business proposal to baggage company to insert weighing system in bags itself’. This will reduce the stress of people to weigh the baggage again and again or if they have to carry weight with them, so would be mentally prepared for paying extra baggage allowance.
Generally, if we look at the families so we do not have weighing machines or scale at home which is another problem for them those are aware of weight system and don’t want to overload their baggage but they have to carry them at different places to measure weight, or even if we look at the arrivals so there we can see so many tattered baggage either they are trolley bags, duffle bags or any other all because of overweight of bags. By implementing such technique in bags not only general commotion created for passenger will reduce although passenger will be educated about weight aspects at airport or for travelling by air. (Xang). Nearly two billion bags are shipped each year by airlines in airline baggage is scheduled to rise from $20 million in 2006 to $100 million in 2016. Supplies a real time and accurate view of the baggage along the transportation, and enormously enhances the ability for baggage sorting, baggage matching and baggage tracking. Along with this their name and travelling details can be added. The baggage information such as the Owner, the origin and the destination can be inquired about only when the background database is connected.
(Google). Along with it weight is major part of it where This study evaluated the efficacy of a commercially available weightlifting belt in relation to reduction of lumbar injury incident rate and severity of injuries over an 8-month period. The study used 642 baggage handlers working for a major airline company as participants. Four treatment groups were randomly selected: a group receiving the belt only, a group receiving a 1 h training class only, a group receiving both a belt and a 1 h training class, and a control group receiving nothing. Two treatment groups were added which contained participants who discontinued use of the belt prior to the end of an 8-month study period. Results indicated that there were no significant differences for total lumbar injury incident rate, restricted workday case injury incident rate, lost workdays and restricted workdays rate, and worker’s compensation rates. There was, however, a marginal significant difference for lost workday case injury incident rate. Groups with participants who wore the belt for a while then discontinued its use had a higher lost day case injury incident rate than did either the group receiving training only or the control group. Compliance was an overriding factor as the belt questionnaire response indicated that 58% of participants in the belt groups discontinued use of the belt before the end of 8 months. Comments made on the survey forms indicated that the belt was too hot. Similarly, comments suggested that the belt rubbed, pinched, and bruised ribs. Based on these results, the weightlifting belt used for this study cannot be recommended for use in aid of lifting during daily work activities of baggage handlers. Results indicate that use of the belts may, in fact, increase the risk of injury when not wearing a belt following a period of wearing a belt. As industries are experimenting with the use of belts, it is recommended that great care be taken in any further evaluation and close attention directed towards injuries which occur when not wearing the belt following a period of wearing the belt (ie, off-the-job injuries).
Few major points to be noticed are as follow:
‘ Design and Development of the product
‘ Cost and Price of the product
‘ Customer’s interest
‘ Marketing Strategy of the product
‘ Feasibility
‘ Labor Law
Literature Review
According to IATA
In Bag
IATA In Bag addresses fundamental issues that cause mishandling, whilst improving the efficiency of baggage processes for the 99% of bags that are correctly handled. The program also aims to modernize global baggage infrastructure to facilitate the introduction of new baggage services and products, further saving costs and improving the customer experience. Whereas BIP has a more focused approach by airport, the In Bag program focuses on generic problems discovered during BIP that need to be addressed by the entire industry.
Close cooperation with SITA
The SITA Baggage Report stands as industry benchmark for measuring baggage mishandling evolutions every year.
IATA and SITA have developed an online repository, the World Tracer Distribution Network (WTDN), to simplify the distribution of SITA World Tracer documentation and manuals. WTDN allows SITA World Tracer users quick and easy access to latest baggage related documentation.
The Passenger Services Resolutions Manual contains all the resolutions and recommended practices that IATA publishes for baggage handling, processes and pro-rates. This annually updated publication is available here.
Resolutions are mandatory practices for IATA member airlines, while RPs are created as a form of best practice, and can be implemented at the discretion of the airlines.
Their common purpose is to steer the industry and establish standard rules for the functioning of IATA mechanisms, while promoting the collaboration between the airlines in enriching the airline industry.
The baggage related Resolutions and RPs are listed below:
‘ Reso 739 – Baggage Security Control
‘ Reso 740 – Form of Interline Baggage Tag
‘ Reso 741 – Passenger Name And Address Label
‘ Reso 742 – Excess Baggage Ticket – Technical Specifications
‘ Reso 743 – Found and Unclaimed Checked Baggage
‘ Reso 744 – Local Baggage Committees
‘ Reso 745 – Dangerous Goods in Passengers’ Baggage
‘ Reso 746 – Pooling of Baggage
‘ Reso 750 – BSP Data Interchange Specifications
‘ Reso 760 – Resolution Governing use of Reservation Interline Message Procedures – Passenger (AIRIMP)
Scope and Objective
This study has vast scope as it is not singularly focusing on the one side of social or customer welfare along with it, it looking how the baggage company can rule the market by expanding its market share, whereas customers will be relieved by getting such product which will reduce their efforts.
‘ Explore the Aviation Baggage Industry.
‘ Study the possibility of innovation through a weighing machine.
‘ Determine the future of new product.
Chapter Outline
The present invention relates to a piece of luggage of the type carrying wheels intended to ease transport of the luggage.
Wheel-mounted luggage has become increasingly popular in these days when a person must normally carry and look after his or her own luggage. Such luggage can be seen in my earlier U.S. Pat No. 3,842,953 as well as in British Pat. Nos. 1,099,200 and 424,204 and in German Pat. No. 411,700. It is standard procedure to provide the wheels on such luggage, which may be a simple suitcase, steamer trunk, sample case, officer’s chest, or the like, so that these wheels can be displaced between use positions standing up from the surface they are carried on and transport positions in which they lie on or are even recessed in this surface. Thus a person can, for instance, take his or her luggage off the carousel at an airline and actuate the mechanism to make the wheels stand up so that the luggage can then be easily rolled away. In my above-cited patent, for example, the entire wheel mechanism is mounted on one face of the suitcase and a handle is pulled from adjacent one end of the suitcase to cause wheels adjacent the other end of the suitcase to pivot through 90?? from positions recessed in the suitcase to positions standing up from it.
The known systems have several disadvantages. First of all the wheel mechanisms are relatively complex and, hence, heavy. As a result they add excessive weight to the piece of luggage, which weight is particularly disadvantageous when the luggage is not being rolled. Furthermore the complicated mounting structure normally necessitates forming a multiplicity of bosses, recesses, and grooves on the bottom wall of the piece of luggage in question, so that packing such a piece of luggage becomes rather difficult. If the wheel structure is not recessed in the bottom wall of the luggage it projects there from and makes handling of the luggage rather difficult.
It is therefore an object of the present invention to provide an improved wheel-mounted piece of luggage.
Another object is to provide such a piece of luggage which is substantially similar to the prior-art types while avoiding the disadvantages thereof.
These objects are attained according to the instant invention in a piece of luggage wherein the case has a substantially flat bottom wall that is formed with pair of generally parallel, relatively narrow, and outwardly open elongated grooves having upper and lower groove ends. A pair of longitudinally spaced, relatively wide, and outwardly open recesses are formed in the bottom wall at each groove between the ends thereof, and a wheel cutout is also formed in this bottom wall adjacent each lower groove end. Respective solid support blocks are force-fitted in these recesses and are each formed with a through going passage aligned with the respective groove. Respective tubes extend longitudinally along the grooves through the respective passages. These tubes are rotatable in the respective grooves and passages and have upper tube ends at the upper groove ends and lower tube ends at the lower groove ends. Respective pivot mounts are carried on the lower tube ends and respective wheels are journeyed on these pivot mounts. A handle is connected to the upper tube ends and is displaceable longitudinally relative thereto. Means is provided in the tubes between the handle and the pivot mounts for pivoting the mounts through about 90?? between positions with the wheels recessed in the cutouts and with the wheels standing up from the bottom wall on displacement of the handle longitudinally away from the upper tube ends.
Thus the system according to the instant invention is relatively compact and quite simple, eliminating the standard cross brace that is normally provided adjacent the lower ends of the tube. It therefore adds minimal weight to the suitcase it is provided on. Furthermore according to this invention the bottom wall of the case has generally planar noninterrupted faces except at the grooves, recesses, and cutouts, so the system according to the instant invention does not rob valuable interior space in the case.
According to further features of this invention these support blocks have outer surfaces that are coplanar with the outer face of the bottom wall of the case. Furthermore both the recesses and the blocks are complementary and, seen in axial cross section relative to axes perpendicular to the bottom wall, are of T-section. Such construction ensures an extremely good connection of the wheel structure to the case, which connection is aided according to this invention by providing means such as an adhesive or screws for securing the support blocks permanently and fixedly in their respective recesses.
The system according to the instant invention therefore has all of the advantages of standard wheel-mounted luggage, while still providing good interior space and, as a result of the extremely simple structure of the arrangement, being relatively inexpensive to manufacture. Furthermore the simplicity of this system makes it relatively light.
FIG. 1 is a perspective view of a piece of luggage according to this invention with the rollers erected in the rolling position;
FIG. 2 is a large-scale bottom view of this invention showing the wheel structure in the transport or hand-carried position; and
FIG. 3 is a section taken along line III–III of FIG. 2.
A seen in FIGS. 1 and 2 a suitcase 1 has a bottom-wall panel 2 formed with a pair of parallel longitudinally extending grooves 3 in each of which is received a respective tube 4 carrying at its lower end a wheel pivot yoke 5 for a respective wheel 6. Each of these tubes is provided internally with a rod 7, and a handle 8 is unitarily formed with these rods and itself carries a grip 9. The entire handle part 7-9 is displaceable in a direction 10 away from the wheels 6. The rods 7 are each formed with a helical screw thread and the upper end of each of the tubes 4 is formed with a nut mating with this screw thread so that as the handle or grip 9 is pulled in the direction 10 the tubes 4 are counter-rotated through 90??. This has the effect, as described in better detail in my U.S. Pat. No. 3,842,953 to which reference should be made for specifics, of lifting each of the wheels 6 out of a respective recess or cutout 12 in the bottom of the wall 2 into a position standing up at right angles to the wall 2, with the rotation axes of the wheels 6 coaxial.
According to this invention the bottom wall 2 is formed as also shown in FIG. 3 adjacent each end of each groove 3 with a T-section recess 14 in which is forced-fitted a T-shaped support block 13 formed with a throughgoing cylindrical passage 16 through which the respective tube 4 extends, with relative rotation between the tubes 4 and the support blocks 13. The outer surfaces 15 of the support blocks 13 are coplanar with the outer face 2’ of the panel 2. Means such as an adhesive or small screws 11 are provided for securing each of the blocks 13 in its respective recess or socket 14.
It is therefore possible for the system according to the instant invention to do away with the complicated brackets and cleats normally provided to interconnect the wheel structure and to secure it to the case 1. Instead the four support blocks 13 are merely force-fitted in the respective recesses 14 so that the entire assembly becomes virtually integral. The result is not only a considerable saving in manufacturing cost, but a considerable reduction in weight for the piece of luggage thus equipped and an increase in available interior room for the piece of luggage
Weighing Machine
‘ Compactness
‘ Ruggedness and reliability
‘ Good accuracy
‘ Ease of operations
‘ Facility for digital print-out, remote indication and parallel display
An electronic weighing scale consists of a basic load cell and a weighing platform or a pan. The associated electronics mainly comprises of such as signal conditioner and display/indicator and optionally a dot-matrix printer. Electronic weighing scales come in different types depending on their application and weighing capacity. Stainless Steel Platforms / pans packing material the electronic weighing system comprises of a load cell, suitable signal conditioners and an output indicator. The signals from the load cell are amplified and fed to an analog to digital converter, which provides an output in a digital format for display. Occasionally, the output is also providing to a printing / processing unit. It provides a schematic representation of the manufacturing process for electronic weighing scales
Data Collection
Quantitative and Qualitative Data collection methods
The Quantitative data collection methods rely on random sampling and structured data collection instruments that fit diverse experiences into predetermined response categories. They produce results that are easy to summarize, compare, and generalize.
Quantitative research is concerned with testing hypotheses derived from theory and/or being able to estimate the size of a phenomenon of interest. Depending on the research question, participants may be randomly assigned to different treatments. If this is not feasible, the researcher may collect data on participant and situational characteristics in order to statistically control for their influence on the dependent, or outcome, variable. If the intent is to generalize from the research participants to a larger population, the researcher will employ probability sampling to select participants.
Typical quantitative data gathering strategies include:
‘ Experiments/clinical trials.
‘ Observing and recording well-defined events (e.g., counting the number of patients waiting in emergency at specified times of the day).
‘ Obtaining relevant data from management information systems.
‘ Administering surveys with closed-ended questions (e.g., face-to face and telephone interviews, questionnaires etc).
In Quantitative research (survey research), interviews are more structured than in Qualitative research.
In a structured interview, the researcher asks a standard set of questions and nothing more
Face -to -face interviews have a distinct advantage of enabling the researcher to establish rapport with potential participants and therefore gain their cooperation. These interviews yield highest response rates in survey research. They also allow the researcher to clarify ambiguous answers and when appropriate, seek follow-up information. Disadvantages include impractical when large samples are involved time consuming and expensive.
Telephone interviews are less time consuming and less expensive and the researcher has ready access to anyone on the planet that has a telephone. Disadvantages are that the response rate is not as high as the face-to- face interview as but considerably higher than the mailed questionnaire. The sample may be biased to the extent that people without phones are part of the population about whom the researcher wants to draw inferences.
Computer Assisted Personal Interviewing (CAPI): is a form of personal interviewing, but instead of completing a questionnaire, the interviewer brings along a laptop or hand-held computer to enter the information directly into the database. This method saves time involved in processing the data, as well as saving the interviewer from carrying around hundreds of questionnaires. However, this type of data collection method can be expensive to set up and requires that interviewers have computer and typing skills.
Questionnaires (Annexure 1)
Paper-pencil-questionnaires can be sent to a large number of people and saves the researcher time and money. People are more truthful while responding to the questionnaires regarding controversial issues in particular due to the fact that their responses are anonymous. But they also have drawbacks. Majority of the people who receive questionnaires don’t return them and those who do might not be representative of the originally selected sample
Web based questionnaires: A new and inevitably growing methodology is the use of Internet based research. This would mean receiving an e-mail on which you would click on an address that would take you to a secure web-site to fill in a questionnaire. This type of research is often quicker and less detailed. Some disadvantages of this method include the exclusion of people who do not have a computer or are unable to access a computer. Also the validity of such surveys are in question as people might be in a hurry to complete it and so might not give accurate responses.
Questionnaires often make use of Checklist and rating scales. These devices help simplify and quantify people’s behaviors and attitudes. A checklist is a list of behaviors, characteristics, or other entities that the researcher is looking for. Either the researcher or survey participant simply checks whether each item on the list is observed, present or true or vice versa. A rating scale is more useful when a behavior needs to be evaluated on a continuum. They are also known as Likert scales.
Data Analysis
Q1. Do you travel by air?
Q2. How often do you travel?
Q3. What is the major motive of your travelling?
Q4. How much luggage you usually carry?
Q5. What trait do you consider most while buying your baggage?
Q6.Which Brand do you prefer most?
Q7. How do you weigh your bags before travelling?
Q8. How do you feel while weighing baggage before travelling?
Q9. Have you ever unpacked your bag at airport due to extra luggage?
Q10. Has your bag ever get tattered due to overweight?
Q11. How much do you spend on buying a 1 bag for your travel?
Q12. Would you like to purchase bag with inserted automated weighing technique?
Bags with weighing machine will reduce efforts and help in maintain CRM for a particular company as, it will be a new thought for a baggage company. Though it has its own drawbacks and limitations like it could be costly or in beginning it will cater only niche society of rich people . this technique will satisfy customer in varied aspects as by customer do not have to carry their bags to other place to weight it. As soon as they will lock their bags they can see the weight . This will not only help customers or passenger also to baggage company to increase their market share as these days , things like unpacking baggage at airport or getting tattered of bags due to overweight are common. By this such incidents can be avoided and this will add profit to baggage companies. If we look around so we can analyze that every company trying to serve their customers in best ways and trying to produce such product which help their customer in reducing their efforts. Today’s scenario is not selling its marketing, crafting product in such a way that customer should choose their product either because of their good post and pre services or by their distinguished product in any aspect similarly different companies are launching their product with different style, durability or with different marketing techniques here comes the logical thinking in this direction as it will not only focus on the style, durability plus added benefit of automatic weighing of it. As in further pages I have explained how the companies produce bags and how weighing machines are being produced and how the companies can add weighing machines to it. Along with this my objective of this project is to know either future customers are looking for this product or it would be just a myth that this product will cater the bigger market share.
a) Male b) Female
‘ Age
a) 15-20
b) 20-25
c) 25-35
d) 35-50
e) Above 50
‘ Occupation
‘ Do you travel by air?
a) Yes
b) No
‘ How often do you travel?
a) Once a year
b) Twice a year
c) Quarterly
d) Monthly
e) Very Rare
‘ What is the major motive of your travelling?
a) Business purpose
b) Visit family or friends
c) On holidays
d) For pilgrimage activity
e) Others
‘ How much luggage you usually carry?
a) Less than 20 kgs
b) More than 20 but less than 50 kgs
c) Piece per person
d) Other
‘ What trait do you consider most while buying your baggage?
a) Color
b) Weight
c) Brand
d) Size
e) Other
‘ Which brand you prefer most for your bag?
a) American Tourister
b) V.I.P
c) Sky bags
d) Tomi
e) Other
‘ How do you weigh your bags before travelling?
a) I borrow weighing scale
b) I make rough guess
c) I m always ready to pay Extra baggage allowance, if required.
d) other
‘ How do you feel of weighing baggage all the time when you travel?
a) Comfortable
b) Quite difficult
c) Extremely irritating
‘ Have you ever unpacked your bag at airport due to extra luggage?
a) Yes
b) No
c) But I have seen someone doing it
‘ Has your bag ever got tattered due to overweight?
a) Yes
b) No
c) But I have seen of other passenger
‘ How much do you spend on buying a 1 bag for your travel?
a) 0-1000
b) 1000-2000
c) 2000-4000
d) More than 4000
‘ Would you like to purchase bag with inserted automated weighing technique?
a) Yes
b) No
c) Depends
‘ Any suggestions
Thank you!

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