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Essay: The Impact of Social Media in India: From Democratisation to Fatal Consequences

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  • Published: 1 April 2019*
  • Last Modified: 23 July 2024
  • File format: Text
  • Words: 1,668 (approx)
  • Number of pages: 7 (approx)

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1950: Mass media revolution meant the world was delivered in our drawing rooms

through Television. 

Circa 2018, it’s a two-way trip – you just do not sit back and watch, but also

respond!

In its simple sense, social media is a change in how people discover, read and share

news, information and content. And in simple terms, it has transformed monologue

and democratized information. But in the process, it has changed content readers

into publishers.

Predictably information on social media is constantly mutating and evolving.

While social media played a key role in the rallying of youths in the Arab Spring

that led to the fall of regimes in Egypt, Libya and Tunisia, in India, the anti-

corruption movement led by Anna Hazare in 2011 for a Lokpal was an example.

And in India, often fake news leads to violence. In December of 2017, seven

people died in two different incidences in Jharkhand, in a rampage that was born

on social media and based on fake information that the killers received over the

messaging service WhatsApp. 

Earlier in May 2017, a mob in the eastern state of Jharkhand went on a killing

spree, triggered by a simple WhatsApp message. 

Three innocent men were beaten to death by an angry mob that wrongly believed

those men were human traffickers, based on a warning they received in the

messages.

History repeated itself in July 2018. On a late evening close to midnight, two cross

dressers were attacked by a group at a cafe under Chandrayangutta police station

limits in Hyderabad's old city area over suspicion that they were child lifters.

Arguments soon took an ugly turn with the locals assaulting the duo, killing one of

them. The victim, 52-year-old Chandraiah was a native of Mahbubnagar district in

south Telangana and had come to Hyderabad reportedly to seek alms during the

Ramzan month along with three others.

It was fake news doing the rounds, which resulted in the tragic death of

Chandraiah. 

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Not surprisingly, an independent research has revealed that there are around 55

million Indians, who are a part of some social network/media.   Around 60% of

those on social media are now connected by mobile devices. India has more than

900 million mobile phone subscribers, and cheaper handsets championed by

Google and Facebook are lowering the entry barrier. And the numbers are only

going up.

Various estimates suggest Indians on an average spend around two hours every day

on social sites such as Facebook, Twitter and YouTube. Such is the impact of

social media today in India, that superstar Amitabh Bachchan broke the news about

the birth of his granddaughter “Beti B” on Twitter !

Social media has enormously changed the way we consume, produce and distribute

content. Today, in India, news first breaks out on Twitter before it even gets on to

the 24 hour news channel. Sociologist William Dutton at the Oxford Internet

Institute (OII) has termed this development as the fifth Estate.

Across media houses, User Generated Content (UGC) regularly leads for front

page news. But that is also putting pressure on Editors on what to use or report and

what not to.  “This wave can be termed as participatory journalism which has its

merits and de-merits. Finally it’s up to editors what kind of content they want to

provide their readers/viewers.  Should it be consumed or not? The answer to that

lies in how much research is done before telling the story. Then there is no

dilemma” says an editor in a national daily newspaper.

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REASONS FOR FAKE NEWS

The revolution called the Web 2.0 has promised to bring more truth to more people

but every week a new article on the internet calls into question the accuracy,

reliability and trust of the information we get from the internet.

Journalists have begun to use social media tools like Twitter, Blogs and Facebook,

but on their own terms.  Social media and blogs are not replacing journalism;

however, they are creating an extra layer of information and providing diverse

opinion. 

A lot of people are still happy to depend on traditional news organizations to sort

fact from fiction and serve up a filtered view, but they are increasingly engaged by

information that is often fake, particularly when recommended by friends. 

One of the primary reasons for fake news is that most organizations are devoting

significant resources to exploit social networks to drive reach.  “At the core of

today's media business whether in India or abroad it is revenue earning. Social

media sites could become as important as search engines as a driver of traffic and

revenue. In the process, ethics is compromised,'' says a media analyst.

Says Paul Chadwick at the Guardian, false news is more novel than true news and

precisely why we share the false much faster and more widely. Prominent

responses to false news include surprise, fear and disgust. True news tends to be

met with sadness, joy, anticipation and trust; and its human tendency.

The premier Massachusetts Institute of Technology (MIT) studied how and why

true and false news stories spread differently, by using 126,000 stories that had

been tweeted by 3 million people a total of 4.5m times. The data spanned 2006,

when Twitter began, to 2017.

The study found that “falsehood diffused significantly farther, faster, deeper and

more broadly than truth in all categories of information”. Fake political news

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reached people faster and went deeper into their networks than any other category

of false information.

In India, fake news in social media assists in hate speech to turn into communal

violence more quickly. This is because false news travels faster and wider on

social media. . In fact, people push false news more. The MIT study showed that

false news is 70% more likely to be retweeted compared to true news.

In India, WhatsApp plays a huge platform for the exchange of both true and false

news. But compared to Twitter where tweets can be viewed by everybody,

WhatsApp is a private messaging service. Deb Roy, one of the authors of the MIT

study said, “I think private messaging networks like WhatsApp also impacts the

flow of news.''

The mobile phone reach in India has been phenomenal. When the Centre (Indian

government) made an attempt to crackdown on fake news, there was a huge

backlash from big media houses saying they are being targeted. “In my view, main

stream media must come forward and discredit and help the government in fighting

this menace, rather than taking it personally'' says a senior editor at a national

daily.

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DETECTION OF FAKE NEWS

By the look of it, fake news is designed in such a way that it can mislead

or deliberately misinform people. Because on the face of it, it’s only truly absurd

and unbelievable stories which are easily identifiable. 

The first and foremost tool to detect fake news is the source of information. Then

comes the author of the story for his/her credibility, reliability and trust

worthiness.  “References and links to other news stories or articles are crucial. All

these checks will help you identify if the content is fake or not,” points out a

journalism professor.

Experts say yet another vital strategy to spot or detect fake news is to check if it’s

shared with other mainstream news outlets, such as BBC News, CNN or in India,

prominent newspapers.  “If it is, then you can feel more sure that the story is not

fake, because these organizations take special care to check their sources and very

rarely publish a story without having a second source to back it up'' points out a

media analyst.

During the demonetization move in November 2016, a WhatsApp forward

convinced people, and even news channels, that the new Rs2, 000 note came

embedded with GPS trackers. The story turned out to be false. “Fake news is not a

new phenomenon but social media platforms have made it much easier to spread

rumors and lies.” says the Journalism professor.

According to a report in March by the Internet and Mobile Association of India

(IAMAI), the number of internet users in India was expected to cross 450 million

by June—241 million have Facebook accounts and over 200 million are on

WhatsApp.

Many of these users have been mobile-first users of the internet, so they are not

aware of the fake email forwards and online frauds of the desktop era. They tend to

think the messages they get are genuine. More often than not, fake news operators 

fudge the numbers, Photoshop images, take a photo from an old source or from

another country and try and sell it as statistics or a photo of something that it is

not,” says Sandeep K. Shukla, head of department, computer science and

engineering, at the Indian Institute of Technology, Kanpur.

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It’s really important to avoid sharing stories that you are unsure about. If you are in

any doubt about whether it is real or fake, discuss it with a friend or a family

member to find out what they think about the story before you press that forward

button!

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Conclusion

The tools for building fake stories are only getting sophisticated by the day. The

fake news menace is so advanced that a study found how a new video-making tool

can now recreate an old news clip of a politician by changing both the expression

and content. 

The world is finally waking up to the menace, In India, there are full page

advertisements in national dailies about how to guard against the spread of fake

news.  Multiple fact-checking organizations have come up, all of them trying to get

to the source through filtering tools, automation and collaboration. 

Internet giants like Facebook and Google have tied up with fact-checking

organizations to check the news they show on their feeds. In September, Facebook

ran advertisements in newspapers in India, Kenya and Britain, detailing tips on

spotting fake news. The future truly looks promising.

Thus, the rise of social media has led to the rise of fake news that not only

questions media ethics but the sensibilities of its users.

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