Risk management

To be able to size up and effectively deal with any situation, even the most unexpected or unpredictable is necessary in today’s Private Security Industry.

Road accident

Road Accident is collision between any vehicles (for example car, truck, motorcycle etsectra) or it can be with any pedestrian, animal or the hindrance placed in the middle of the road.

Scientific Management

In the same period with Fayol, Taylor in American set up scientific management. And it was greatly embraced by the factory owners, because Taylor focused on improving the efficiency of workers.

Self made man

N. R. Narayana Murthy is an Indian industrialist, software engineer by profession and one of the seven founders of Infosys Technologies.

Service Quality and Customer Contact

Customer research literature traditionally agrees that service quality is a measure of how well the service level delivered matches customer expectations. Delivering quality service means conforming to customer expectations on a consistent basis…

Singapore’s dbs

Murugappa Group has decided to terminate the Joint Venture by buying out DBS Bank of Singapore in Cholamandalam DBS Finance Ltd (CDFL)

Starwood Hotels Organization

Title: Apply the gaps model to a sports/leisure organisation and show, by analysis and critical evaluation, the effectiveness of its customer service management and how this might be improved.