Emotional Intelligence (EI) or Emotional Quotient (EQ) for leadership
1. Introduction According to Goleman and Nevarez (2018, p.2), Emotional Intelligence (EI) or Emotional Quotient (EQ) becomes increasingly important in the day-to-day business in leadership roles. Therefore, this report will define Emotional Intelligence and will outline the necessary behavioural attributes to be a successful leader. The Economic Times (2018) defines, that “Emotional intelligence refers to … Read more